Refund Policy

1. Scope

This Refund Policy applies to paid Orbilyn subscriptions (currently Pro, catalog price $79 / year USD) offered as a B2B software service. Free accounts are not charged and are not subject to refunds.
Orbilyn is operated by REMIGIUS Tomasz Karkoszka (NIP: PL6462625370). Contact: Contact page.

2. Refunds within 14 days

You may request a refund within 14 days of purchase if:

• you have made limited use of paid features, or
• the Service materially does not match the public description of the Pro plan.

3. After 14 days / cancellation

After the 14-day window, cancelling a subscription stops future renewals. We do not refund the unused portion of an already paid billing period.

4. Payments and Merchant of Record

Payments for paid packages and eligible refunds are processed by our Merchant of Record (Paddle). Paddle’s buyer terms and refund process may also apply alongside this policy. Buyer sale documents are issued by Paddle.

5. How to request a refund

Use the Contact page with your account email, purchase date, and a short reason. We aim to respond within a few business days. You may also use Paddle’s refund process when available for your transaction.